Privacy Policy

This Privacy Policy describes how GlossGalaxy (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Billing and shipping address

Order Information

  • Products purchased
  • Transaction details
  • Payment information (processed securely via Razorpay)

Device & Usage Information

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Search queries and interactions

2. How We Collect Information

We collect information in the following ways:

  • Directly from you (when you place an order, fill forms, or contact us)
  • Automatically through cookies and tracking tools
  • Through third-party services like payment gateways and analytics

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate regarding orders and support
  • Improve our website and user experience
  • Detect and prevent fraud or misuse
  • Send promotional offers, updates, and marketing messages

4. Payment Security

All payments are securely processed through Razorpay.

  • We do not store your card or sensitive payment details
  • Transactions are encrypted and handled by trusted payment providers

5. Sharing of Information

We do not sell your personal data.

We may share your information with:

  • Payment partners (for transaction processing)
  • Logistics partners (for delivery of orders)
  • Service providers (for website analytics and performance)
  • Legal authorities (if required by law)

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website performance
  • Analyze user behavior
  • Remember user preferences

You can disable cookies in your browser settings, but some features of the website may not function properly.

7. Data Protection

We implement reasonable security measures to protect your personal information from:

  • Unauthorized access
  • Data loss or misuse
  • Unauthorized disclosure

However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Complete transactions
  • Maintain records
  • Comply with legal obligations

9. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated date.

12. Contact Us

For any questions or concerns regarding this Privacy Policy:

Last Updated: April 2026